What about payment ?
Client promises to pay Developer the total sum (“Fee”) of the invoice attached in two installment. 30% of the Fee will be due when Client and Developer sign this Agreement and before Developer begins work. The remaining Fee will be due immediately before Developer sends Client final files containing the software that Client approved OR after the website is online (visible/accessible to public). Payment will be made using check, credit card or wire transfer. If Client asks Developer to use any third-party content (i.e. stock photos or third party software) that must be incorporated in the software Developer is creating, Client promises to pay Developer the actual cost of licensing that third-party content for work under this Agreement. Client agrees that until Client pays Developer in full, Client will not acquire the rights or license to use or transfer ownership of any software that Developer creates for Client under this Agreement.
Refund & Cancellation Policy.
Web Design & Development:
Web design and development projects require extensive resources, consumes our time and incurs internal expenses. Therefore once a payment or deposit is made, it is non-refundable. Payments for custom design projects (i.e. custom logo designs and branding projects, full website designs, individual page mockups and smaller design components within a website, etc.) and custom development projects (i.e. php programming, WordPress CMS custom development, WordPress Plugin custom development, etc.) are made to us in increments as a courtesy to the client as well as discounted for those who agree to pay in full, but if a project gets cancelled, delayed or postponed by the client, then all amount paid will be retained by FUTURWEB and if applicable, an additional cost will be charged to the client for all work completed beyond what was already paid for shall be paid by the client. All projects that are completed as defined as the scope of the work are non-refundable.
15 Days Guarantee Policy.
However, client can request 80% payment refund after demo presentation (and not more that 15 days after demo presentation) OR Request 100% payment refund if demo deadline is missed by us by 3 months. No refund possible after completion of the project or after the project go live (visible to public).